Privacy Policy

Effective Date: June 01, 2025

This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of personal data collected through the online store located at https://shop.alohaseniorhomecare.com (“Site”), operated by Aloha Senior Home Care, a business incorporated and operating under the laws of the State of California, with its principal place of business located at:

1. Definitions

• 1.1 “Personal Data” means any information that identifies or could be linked to an individual.
• 1.2 “Processing” includes the collection, use, storage, and deletion of data.
• 1.3 “You” or “User” refers to any individual accessing the Site.

2. Categories of Personal Data Collected

2.1 Information Provided Directly by You:

• Name
• Email
• Phone number
• Shipping/billing address
• Payment information (processed by third parties)

2.2 Information Collected Automatically:

• IP address
• Browser type/version
• Device info
• Page views, referral links, etc.

2.3 Cookies and Tracking Technologies:

We use cookies and similar technologies for navigation, analytics, and marketing. You may control cookies through your browser settings.

3. Purpose of Processing

• 3.1 Order Fulfillment – Processing and shipping orders.
• 3.2 Customer Service – Communicating about orders and support.
• 3.3 Optimization – Improving functionality and security.
• 3.4 Legal Compliance – Meeting obligations under law.

4. Legal Bases for Processing

• Consent
• Contractual necessity
• Legitimate interest
• Legal obligation

5. Data Sharing and Disclosure

5.1 Service Providers:

We share data with trusted third parties (e.g., Stripe, PayPal, USPS, Google Analytics) under strict confidentiality.

5.2 Legal Disclosures:

We may share your data if legally required to do so.

5.3 Business Transfers:

In the case of a merger or acquisition, your data may be part of the transferred assets.

6. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, and security. Data no longer needed is securely destroyed or anonymized.

7. Data Security Measures

We use SSL, encryption, and secure third-party payment processors to safeguard your data. However, no online system is completely secure.

8. Your Rights

8.1 California Residents (CCPA):

• Right to Know
• Right to Delete
• Right to Opt-Out
• Right to Non-Discrimination

To exercise rights, email: hello@alohaseniorhomecare.com

8.2 Other U.S. Residents:

Additional rights may apply depending on your state. Please contact us for more info.

9. International Data Transfers

If you are located outside the U.S., please note that your information will be processed and stored in the U.S.

10. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn that we have done so, we will delete it promptly.

11. Email and SMS Marketing

You can opt-out of promotional emails by clicking “unsubscribe” or replying “STOP” to SMS messages.

12. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our Site.

13. Policy Updates

We reserve the right to update this Policy. Changes will be posted on this page with a revised date.

14. Contact Us