Terms and Conditions

Effective Date: June 01, 2025

Welcome to Aloha Senior Home Care’s Online Store. By accessing or using our website located at https://shop.alohaseniorhomecare.com (“Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, do not use this Site.

1. Definitions

  • 1.1 “Company” refers to Aloha Senior Home Care, headquartered at 8825 Aero Dr, Ste 300, San Diego, CA 92123, USA.
  • 1.2 “User” or “Customer” refers to any individual accessing or making a purchase on the Site.
  • 1.3 “Products” refers to adult diapers, care supplies, and other goods sold via the Site.

2. Eligibility

To make purchases on this Site, you must be at least 18 years of age and capable of forming legally binding contracts under applicable law.

3. Orders

  • 3.1 Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to cancel any order for any reason, including errors in pricing or stock issues.
  • 3.2 Order Confirmation: You will receive an order confirmation via email upon successful checkout. This confirmation does not constitute acceptance of your order.
  • 3.3 Cancellation: We reserve the right to cancel or limit quantities without prior notice.

4. Pricing and Payment

  • 4.1 Pricing: All prices listed are in U.S. Dollars (USD). We reserve the right to adjust pricing at any time without notice.
  • 4.2 Taxes: Sales tax will be applied as required by applicable state and local laws.
  • 4.3 Payment: We accept major credit/debit cards and other secure payment options such as Stripe and PayPal.

5. Shipping and Delivery

  • 5.1 Shipping Areas: We currently ship within the United States. Contact us for special delivery requests.
  • 5.2 Delivery Time: Estimated delivery times are provided at checkout and may vary due to shipping carrier constraints.
  • 5.3 Lost or Delayed Packages: Aloha Senior Home Care is not responsible for delays caused by carriers or external events.

6. Returns and Refunds

Returns are subject to our Return & Refund Policy. Products must be unopened and returned within 14 days of receipt.

7. Intellectual Property

All content on the Site—including logos, text, graphics, and product images—is the intellectual property of Aloha Senior Home Care or its licensors and may not be used without written permission.

8. User Conduct

  • 8.1 You agree not to use the Site for any unlawful purpose or to violate any local, state, or federal law.
  • 8.2 You shall not upload or transmit viruses, spam, or any malicious code.
  • 8.3 You may not attempt to gain unauthorized access to any portion of the Site or related systems.

9. Disclaimers

  • 9.1 All products are provided “as is” without warranties of any kind, express or implied.
  • 9.2 We do not guarantee that the Site will be error-free, secure, or continuously available.
  • 9.3 To the fullest extent permitted by law, Aloha Senior Home Care disclaims any liability for damages arising from the use or inability to use this Site.

10. Limitation of Liability

In no event shall Aloha Senior Home Care be liable for indirect, incidental, special, or consequential damages resulting from the use of this Site or any Product purchased through it.

11. Indemnification

You agree to indemnify and hold harmless Aloha Senior Home Care, its employees, affiliates, and partners from any claim or demand arising from your breach of these Terms or misuse of the Site.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted to this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.

14. Contact Us

Aloha Senior Home Care
8825 Aero Dr, Ste 300
San Diego, CA 92123, USA
Phone: +1 (858) 399‑1400
Email: hello@alohaseniorhomecare.com